Terms & Conditions

These Terms and Conditions govern the access to and use of the website operated under onelink.properties, together with any related website, landing page, property listing page, digital form, communication channel, online advertisement, social media page, mobile interface, client inquiry form, newsletter, campaign page, or digital platform operated by or on behalf of OneLink Real Estate LLC, trading as OneLink Properties.

For the purposes of these Terms and Conditions, "OneLink," "OneLink Properties," "we," "us," or "our" means OneLink Real Estate LLC, a real estate brokerage company licensed in the United Arab Emirates and, where applicable, registered with the Dubai Land Department, the Real Estate Regulatory Agency, and any other competent authorities. "Website" means onelink.properties and all associated digital services. "User," "you," "your," "Client," "Buyer," "Seller," "Landlord," "Tenant," "Investor," "Visitor," or "Inquirer" means any person who accesses the Website, views property listings, submits an inquiry, requests information, communicates with OneLink, attends a viewing, provides property details, instructs OneLink, or otherwise engages with OneLink in relation to real estate brokerage, marketing, leasing, sales, investment, advisory, or related services.

By accessing the Website, viewing a property listing, submitting your contact details, sending an inquiry, communicating with our agents, requesting a viewing, requesting a valuation, listing a property, subscribing to updates, or otherwise using the Website or OneLink's services, you acknowledge that you have read, understood, accepted, and agreed to be bound by these Terms and Conditions, our Privacy Policy, and any transaction-specific documents applicable to the relevant service or property transaction.

If you do not agree to these Terms and Conditions, you must immediately discontinue use of the Website and must not rely on any information, listing, communication, advertisement, document, market commentary, or other content made available through the Website.

The Website is provided for general informational, marketing, advertising, communication, lead-generation, and real estate brokerage purposes. It is intended to display property listings, introduce available or potentially available real estate opportunities, provide general market information, enable users to contact OneLink, facilitate inquiries, arrange viewings, and support real estate brokerage activities.

The Website does not constitute a binding offer, acceptance, reservation, sale agreement, lease agreement, investment product, regulated financial product, legal advice, tax advice, mortgage advice, valuation report, technical survey, due diligence report, guarantee, warranty, or representation that any specific property is available, suitable, transferable, financeable, profitable, vacant, compliant, or capable of being registered.

No property transaction shall become binding solely by reason of a Website listing, WhatsApp message, email, telephone call, viewing confirmation, advertisement, brochure, social media post, offer discussion, or informal communication. Any sale, purchase, lease, assignment, reservation, transfer, or other transaction shall be subject to the formal documentation required by applicable law, the competent authority, the relevant developer, the relevant seller or landlord, and the relevant transaction structure, including where applicable Form A, Form B, Form F, Form I, tenancy contracts, Ejari documentation, developer reservation forms, sale and purchase agreements, assignment documents, Oqood registration, title deed transfer documents, NOCs, trustee office documents, escrow instructions, mortgage documents, and other official or transaction-specific documentation.

OneLink provides real estate brokerage, property marketing, listing, viewing coordination, seller and buyer introduction, landlord and tenant introduction, transaction coordination, developer sales coordination, market information, and related services within the scope of its applicable license, registration, permit, and authority approvals.

OneLink is not a developer, master developer, property owner, landlord, seller, trustee office, escrow agent, bank, mortgage lender, financial adviser, legal consultant, tax adviser, valuation surveyor, property inspector, property manager, insurer, government authority, or regulator, unless expressly stated in a separate written agreement and supported by the relevant license or legal authority.

OneLink's role is limited to the scope of real estate brokerage and related real estate marketing or facilitation services. OneLink does not guarantee the performance of any buyer, seller, landlord, tenant, developer, bank, trustee office, government authority, property portal, third-party service provider, or any other external party involved in a transaction.

The use of the Website and OneLink's services shall be subject to applicable UAE federal laws, Dubai laws, DLD rules, RERA rules, real estate brokerage regulations, real estate advertising requirements, AML/CFT/PF obligations, data protection laws, consumer protection rules, cybercrime laws, electronic communications laws, and any applicable circulars, notices, decisions, policies, or procedures issued by competent authorities from time to time.

OneLink reserves the right to refuse instructions, remove listings, suspend advertising, cancel viewings, decline to submit offers, terminate engagement, or report suspicious conduct where OneLink reasonably believes that any activity, listing, transaction, document, payment, representation, or instruction may breach applicable law, DLD/RERA requirements, AML rules, advertising rules, licensing restrictions, ethical standards, or OneLink's internal compliance requirements.

By using the Website or engaging with OneLink, you represent and warrant that you are at least eighteen years old, have full legal capacity, are not prohibited by law from using the Website or entering into real estate transactions, and are acting either on your own behalf or with full authority on behalf of the person or entity you represent.

Where you act on behalf of a company, foundation, trust, partnership, fund, family office, owner, landlord, seller, buyer, tenant, investor, beneficial owner, or other person, you must provide satisfactory evidence of your authority when requested. OneLink shall not be required to act on any instruction, publish any listing, accept any offer, arrange any viewing, submit any transaction document, or proceed with any transaction where authority, identity, ownership, capacity, beneficial ownership, or source of funds has not been verified to OneLink's reasonable satisfaction.

All property listings, descriptions, prices, photographs, videos, renders, floor plans, maps, virtual tours, community information, amenities, sizes, areas, plot measurements, built-up areas, views, furnishing status, service charge information, payment plans, rental estimates, capital appreciation estimates, handover dates, completion dates, availability, developer information, and similar content are provided for general guidance and marketing purposes only.

Although OneLink endeavors to publish information in good faith, OneLink does not warrant that any listing or information is complete, accurate, current, verified, error-free, or suitable for your intended purpose. A property may be withdrawn, reserved, sold, leased, blocked, repriced, mortgaged, disputed, tenanted, unavailable, subject to service charge arrears, subject to developer restrictions, subject to authority approval, subject to bank consent, subject to NOC requirements, subject to DLD/trustee office requirements, or otherwise unavailable at any time.

Any photographs, videos, renders, layouts, staging, furnishing, views, floor plans, and marketing materials may be illustrative and may not reflect the actual property, current condition, legal status, exact view, orientation, dimensions, finishing, fixtures, furniture, built-up area, or final delivered condition. You must independently verify all information before making any decision.

You acknowledge and agree that you must not rely solely on Website content, property listings, advertisements, brochures, agent statements, market commentary, social media content, or informal communications when deciding whether to buy, sell, lease, rent, reserve, finance, invest in, or otherwise transact in any property.

You are responsible for conducting your own due diligence and for obtaining independent legal, financial, tax, mortgage, valuation, surveying, technical, engineering, property inspection, investment, and other professional advice before entering into any real estate transaction.

Without limiting the foregoing, you must independently verify the title, ownership, authority to sell or lease, mortgage status, service charge status, tenancy status, Ejari status, NOC requirements, developer approvals, building rules, permitted use, zoning, size, floor plan, condition, defects, utilities, access, parking, handover status, construction progress, escrow details, payment obligations, transferability, registration requirements, and all applicable fees and taxes before signing any document or making any payment.

Any information, opinion, guidance, comparison, market update, price trend, yield indication, payment-plan summary, capital appreciation estimate, rental estimate, resale discussion, investment commentary, area guide, or property suggestion provided by OneLink is general real estate brokerage information only.

OneLink does not provide legal advice, tax advice, accounting advice, financial advice, mortgage advice, regulated investment advice, securities advice, valuation advice, or technical property inspection advice. No statement made by OneLink shall be treated as a legal opinion, tax opinion, investment recommendation, financial promotion, guarantee of return, guarantee of resale, guarantee of rent, guarantee of capital appreciation, or warranty of suitability.

You should obtain independent professional advice before making any decision, particularly where the transaction involves off-plan property, corporate ownership, foreign ownership restrictions, inheritance planning, nominee arrangements, powers of attorney, mortgage financing, short-term letting, commercial use, VAT, tax residency, source-of-funds requirements, cross-border payments, or high-value investment.

Where you instruct OneLink to list, advertise, market, sell, lease, rent, or otherwise promote a property, you represent and warrant that you are the lawful owner of the property or are duly authorized by the lawful owner to provide such instruction.

You must provide OneLink with all documents and information reasonably required to verify the property, ownership, authority, pricing, availability, advertising permission, and legal status. You must disclose all material facts affecting the property, including any mortgage, lien, dispute, court case, tenant occupation, rent restriction, eviction notice, service charge arrears, developer restriction, assignment restriction, resale restriction, defect, illegal alteration, access restriction, building violation, handover delay, payment default, maintenance issue, short-term letting restriction, owner association issue, or other matter that may affect the property's value, use, possession, transfer, registration, leasing, marketing, or suitability.

Where you inquire about, view, reserve, offer for, purchase, lease, rent, finance, or invest in a property, you acknowledge that you are responsible for verifying the property, the seller's or landlord's authority, legal title, transaction documents, physical condition, financial obligations, payment instructions, registration requirements, community rules, and legal restrictions.

You must carefully review all documents before signing, including reservation forms, booking forms, developer SPAs, assignment agreements, tenancy agreements, Ejari documentation, Form B, Form F, payment schedules, escrow instructions, trustee documents, mortgage documents, NOC conditions, handover documents, snagging reports, and any addenda.

OneLink shall not be liable for your failure to inspect the property, verify documents, confirm title, verify service charges, check tenancy status, review developer documents, confirm escrow details, assess mortgage eligibility, verify payment instructions, or understand the financial and legal consequences of any transaction.

Where applicable, the relationship between the parties and the property transaction shall be subject to the relevant official or authority-approved documentation, including Form A, Form B, Form F, Form I, tenancy contracts, Ejari registration, reservation forms, booking forms, developer sale and purchase agreements, assignment documents, NOCs, trustee office documents, DLD registration documents, escrow payment instructions, mortgage documents, valuation documents, brokerage agreements, commission agreements, and any other legally required or transaction-specific document.

No Website listing, advertisement, email, WhatsApp message, phone call, viewing confirmation, brochure, social media post, verbal statement, or informal communication shall override any mandatory official form, signed agreement, developer document, DLD/RERA requirement, trustee office procedure, or applicable law.

OneLink shall use reasonable efforts to publish real estate advertisements in accordance with applicable DLD/RERA advertising requirements, including obtaining or relying upon applicable Trakheesi advertising permits, displaying permit numbers where required, and complying with Madmoun QR code verification requirements where applicable.

Sellers, landlords, developers, owners, and authorized representatives must provide all documents and approvals required to obtain and maintain advertising permissions. You must not instruct OneLink to publish any false, misleading, unavailable, duplicated, unauthorized, underpriced, bait, inaccurate, outdated, exaggerated, non-compliant, or unlawfully advertised listing.

Users must not provide or cause OneLink to publish any inaccurate, misleading, deceptive, incomplete, or false property information. This includes false availability, false price, false area, false view, false floor, false furnishing status, false rental income, false yield, false handover date, false developer affiliation, false payment plan, false title status, false ownership status, or any statement that may mislead a buyer, tenant, investor, regulator, portal, or member of the public.

OneLink may correct, suspend, or remove any listing or content that it reasonably believes may be inaccurate, misleading, unverifiable, unlawful, or contrary to applicable advertising standards. OneLink shall not be liable for losses arising from the removal or correction of non-compliant, unverifiable, or misleading content.

All off-plan property information, including project name, developer identity, project registration, payment plan, escrow details, construction progress, handover date, expected completion, amenities, specifications, renders, unit size, layout, service charge estimates, resale restrictions, cancellation terms, and investment projections, is based on information supplied by developers, master developers, public sources, or regulatory systems and is subject to change.

OneLink does not guarantee that an off-plan project will be completed on time, completed according to marketing materials, or achieve any expected resale value, rental income, occupancy rate, capital appreciation, or investment return.

For the avoidance of doubt, OneLink acts solely as a real estate broker and intermediary in relation to off-plan properties. OneLink is not the developer, master developer, contractor, escrow agent, project manager, seller, guarantor, or authority responsible for the design, construction, completion, handover, registration, delivery, cancellation, refund, variation, or performance of any off-plan project or unit.

For secondary market sales, all transactions are subject to title verification, seller authority, mortgage clearance, buyer financing, valuation, developer NOC, service charge clearance, DLD trustee office requirements, manager's cheques, Form F, transfer appointment availability, bank release procedures, and any other applicable requirement.

OneLink does not guarantee that a seller will obtain an NOC, that a buyer will obtain mortgage approval, that a bank will release a mortgage on time, that a trustee office will accept the documents, that all parties will attend transfer, that DLD will complete registration within any estimated timeline, or that the transaction will complete.

For leasing transactions, all rental amounts, deposits, commissions, tenancy terms, renewal terms, maintenance obligations, fit-out permissions, number of cheques, payment dates, handover condition, utility arrangements, building rules, Ejari registration, and related matters shall be governed by the tenancy contract, any signed addendum, and applicable Dubai tenancy laws and procedures.

OneLink may introduce landlords and tenants, assist with negotiations, coordinate documentation, arrange viewings, and support the leasing process. However, OneLink does not guarantee tenant performance, landlord performance, rent payment, refund of deposit, maintenance quality, property condition, utility connection, Ejari registration, renewal terms, eviction outcome, rental increase, quiet enjoyment, or dispute resolution.

Any short-term rental, holiday home, serviced accommodation, subletting, or similar arrangement may be subject to separate licensing, registration, building, community, tourism, and regulatory requirements. OneLink does not guarantee that any property may lawfully be used for short-term rental, holiday home, Airbnb-style use, serviced accommodation, staff accommodation, partitioned accommodation, commercial use, or any use other than the use expressly permitted under the applicable law, title documents, developer rules, building rules, tenancy contract, and authority approvals.

You must independently verify all approvals and restrictions before using or acquiring any property for short-term rental or similar purposes.

Commercial property transactions may involve additional requirements, including trade license compatibility, permitted activity, authority approvals, fit-out approvals, civil defense approvals, building management approvals, municipality approvals, signage approvals, parking allocations, access restrictions, loading requirements, community rules, and other regulatory or operational conditions.

OneLink does not guarantee that any property is suitable for a particular business activity or that any license, permit, fit-out approval, or operational approval will be issued. You must independently verify permitted use and all regulatory requirements before signing any document or making any payment.

Brokerage fees, commissions, administrative fees, marketing fees, viewing fees, consultancy fees, and any other charges payable to OneLink shall be as agreed in writing, stated in the relevant RERA form, brokerage agreement, listing agreement, offer document, tenancy arrangement, invoice, commission agreement, or other written confirmation issued or accepted by OneLink.

All commissions and fees are exclusive of VAT unless expressly stated otherwise. Where VAT applies, VAT shall be charged in accordance with applicable UAE tax law.

You agree not to bypass, circumvent, exclude, avoid, or attempt to avoid OneLink after an introduction, inquiry, viewing, listing, negotiation, offer, developer opportunity, seller introduction, landlord introduction, buyer introduction, tenant introduction, investor introduction, or transaction opportunity has been facilitated, arranged, sourced, presented, or introduced by OneLink.

If you complete a transaction directly or indirectly with any party, property, developer, seller, landlord, buyer, tenant, investor, or opportunity introduced by OneLink, OneLink shall remain entitled to its agreed commission to the fullest extent permitted by law and the applicable brokerage documentation.

All payments must be made only through official, verified, and lawful channels. Where payment is due to OneLink, payment must be made only to OneLink's official company bank account or other official payment method confirmed in writing by OneLink. Where payment is due to a developer, seller, landlord, trustee office, escrow account, bank, government authority, or third party, you must independently verify the payment instructions directly with the relevant receiving party before making payment.

OneLink shall not be liable for losses arising from phishing, spoofed emails, fake payment instructions, impersonation, cyber fraud, forged documents, hacked accounts, unauthorized bank account changes, WhatsApp scams, payment redirection fraud, or payments made without independent verification.

No cash payment, booking amount, deposit, commission, or transaction amount shall be deemed received by OneLink unless confirmed by an official receipt issued by OneLink or by the relevant authorized receiving party.

OneLink is committed to ensuring that all real estate transactions are handled transparently and in accordance with the requirements of the Dubai Land Department, RERA, trustee offices, developers, banks, and other competent authorities.

The parties acknowledge that the transaction value, purchase price, rental amount, payment structure, discount, rebate, incentive, commission, beneficial ownership details, and any other material transaction information must be accurately reflected in the relevant transaction documents, declarations, forms, and authority submissions where required.

OneLink may be required to conduct identity verification, KYC checks, AML checks, counter-terrorist financing checks, proliferation financing checks, sanctions screening, politically exposed person screening, adverse media screening, beneficial ownership checks, source-of-funds checks, source-of-wealth checks, and transaction monitoring.

You agree to provide all documents and information requested by OneLink for compliance purposes. OneLink may refuse to proceed with any instruction, listing, viewing, offer, payment, transfer, transaction, or client relationship if compliance information is incomplete, inconsistent, suspicious, unverifiable, or not provided within the required timeframe.

Real estate transactions may involve third parties, including developers, master developers, sellers, landlords, buyers, tenants, banks, mortgage brokers, conveyancers, lawyers, valuation companies, surveyors, property inspectors, trustee offices, escrow banks, insurers, relocation providers, maintenance providers, property managers, utility providers, property portals, government authorities, and other service providers.

OneLink may introduce or coordinate with third parties for convenience, but unless expressly agreed in writing, OneLink does not control and is not responsible for their acts, omissions, advice, delays, fees, decisions, approvals, rejections, documents, representations, systems, platforms, or performance.

Any valuation estimate, market appraisal, comparative market analysis, rental yield estimate, area guide, price-per-square-foot comparison, transaction comparison, investment summary, market report, or projected return published or provided by OneLink is indicative only.

Unless expressly stated in writing and issued by a duly licensed valuation professional, such information is not a formal valuation, certified appraisal, investment recommendation, bank valuation, DLD valuation, or guarantee of price, liquidity, rental income, resale value, occupancy, or market movement.

Property prices and rental values may rise or fall. Past performance is not a guarantee of future performance. You remain solely responsible for assessing whether a property transaction is suitable for your financial, legal, tax, residency, commercial, or personal objectives.

You agree that OneLink may communicate with you by email, phone, SMS, WhatsApp, Telegram, portal message, website form, social media message, or other electronic means. Such communications are used for convenience and may relate to inquiries, listings, viewings, offers, documents, reminders, compliance checks, payment instructions, marketing, updates, or other service-related matters.

No informal communication shall replace a formal signed document where applicable law, transaction procedure, DLD/RERA requirement, developer requirement, trustee office procedure, or OneLink's internal policy requires a written agreement, official form, or authority-approved document.

You may use the Website only for lawful, personal, and genuine real estate purposes unless OneLink gives prior written consent for another use.

You must not copy, scrape, crawl, reproduce, republish, redistribute, commercially exploit, frame, mirror, sell, license, modify, upload, interfere with, reverse engineer, attack, overload, or misuse any part of the Website, listings, photographs, floor plans, property data, market data, design, source code, database, forms, or content.

You must not use the Website to submit false inquiries, impersonate another person, harvest data, send spam, upload malware, interfere with security, conduct unlawful marketing, breach privacy rights, infringe intellectual property, publish defamatory content, commit fraud, test vulnerabilities, or engage in any conduct that may harm OneLink, its users, clients, agents, systems, reputation, regulatory standing, or business operations.

All content on the Website, including text, property descriptions, photographs, videos, renders, graphics, logos, trademarks, trade names, design, layout, code, databases, market reports, guides, articles, forms, branding, and other materials, is owned by or licensed to OneLink unless expressly stated otherwise.

You may download or print limited Website content solely for your personal, non-commercial review in connection with a genuine property inquiry. You must not copy, reproduce, distribute, publish, upload, transmit, alter, sell, license, scrape, use for competing purposes, or commercially exploit any Website content without OneLink's prior written consent.

Where you submit inquiries, documents, photographs, property information, messages, feedback, offers, listing requests, personal data, corporate documents, or other material to OneLink, you warrant that such information is accurate, lawful, not misleading, and that you have the right to provide it.

You agree to indemnify OneLink against any loss, claim, liability, penalty, or damage arising from false, misleading, incomplete, unauthorized, unlawful, or infringing information supplied by you.

OneLink may collect and process personal data in accordance with applicable UAE data protection laws, its Privacy Policy, and lawful business purposes connected with the Website and brokerage services. By using the Website and submitting your information, you acknowledge that OneLink may process your information in accordance with its Privacy Policy. You should review the Privacy Policy carefully before submitting personal data.

The Website may use cookies, pixels, analytics tools, advertising technologies, and similar technologies to operate the Website, remember user preferences, measure performance, improve functionality, analyze traffic, support marketing, and enhance user experience. You may manage or disable cookies through your browser settings, but doing so may affect the functionality or availability of certain Website features.

The Website may contain links to third-party websites, portals, developer pages, map providers, social media platforms, mortgage providers, banks, government platforms, trustee offices, or other external resources.

Such links are provided for convenience only. OneLink does not control and does not endorse the content, accuracy, security, availability, policies, or practices of third-party websites or platforms. Your use of third-party websites is at your own risk and subject to the terms and policies of those third parties.

The Website is provided on an "as is" and "as available" basis. OneLink does not guarantee that the Website will always be available, uninterrupted, secure, updated, error-free, virus-free, compatible with your device, or free from technical defects.

OneLink may suspend, withdraw, restrict, update, modify, replace, or discontinue any part of the Website without notice for maintenance, security, operational, legal, regulatory, or business reasons.

To the fullest extent permitted by applicable law, OneLink disclaims all express, implied, statutory, and other warranties in relation to the Website, listings, content, availability, accuracy, completeness, merchantability, fitness for purpose, title, non-infringement, uninterrupted access, cyber security, virus-free use, and error-free operation.

Nothing on the Website shall be treated as a guarantee, warranty, representation, promise, undertaking, or commitment unless expressly confirmed in a formal written agreement signed by an authorized representative of OneLink.

To the fullest extent permitted by applicable law, OneLink shall not be liable for any direct, indirect, incidental, consequential, special, punitive, exemplary, economic, or reputational loss arising from or connected with your use of the Website, reliance on property information, inability to access the Website, failed transaction, delayed transaction, price change, listing withdrawal, third-party conduct, developer delay, seller default, landlord default, buyer default, tenant default, mortgage rejection, valuation shortfall, payment fraud, cyber incident, regulatory change, market movement, or investment decision.

Where liability cannot lawfully be excluded, OneLink's aggregate liability shall, to the fullest extent permitted by law, be limited to the amount of commission or fees actually paid by you to OneLink in connection with the specific service giving rise to the claim.

You agree to indemnify, defend, and hold harmless OneLink, its shareholders, directors, officers, employees, agents, representatives, affiliates, contractors, and service providers from and against any claims, demands, losses, liabilities, damages, penalties, fines, costs, and expenses, including legal fees, arising from or connected with your breach of these Terms, misuse of the Website, false or misleading information, failure to provide documents, breach of law, infringement of third-party rights, attempt to circumvent OneLink, unauthorized listing instruction, failure to disclose material facts, unlawful payment arrangement, AML/KYC failure, fraud, negligence, or conduct in relation to any property transaction.

OneLink shall not be liable for any delay, interruption, failure, or inability to perform arising from circumstances beyond its reasonable control, including acts of God, natural disasters, fire, flood, pandemic, epidemic, war, terrorism, civil unrest, strikes, utility failure, telecommunications failure, cyberattack, government action, regulatory change, DLD/RERA system disruption, trustee office delay, bank delay, developer delay, portal outage, platform suspension, payment system disruption, or any other event beyond OneLink's reasonable control.

If you have any complaint, concern, correction request, listing issue, suspected fraud report, or question regarding the Website or OneLink's services, you may contact OneLink through the contact details published on the Website.

OneLink may request supporting documents before investigating any complaint. Submission of a complaint does not suspend your obligations under any signed agreement, transaction document, tenancy contract, sale document, brokerage agreement, commission agreement, payment obligation, or these Terms unless expressly agreed in writing.

OneLink may amend, revise, update, supplement, replace, or restate these Terms from time to time to reflect changes in applicable law, regulatory requirements, DLD or RERA procedures, advertising rules, business practices, technology, Website functionality, compliance requirements, market practice, or the scope of services offered by OneLink.

Your continued access to or use of the Website after publication of amended Terms constitutes your acceptance of such amendments. You are responsible for reviewing these Terms periodically.

If any provision of these Terms is held by a competent court, arbitral tribunal, regulator, or other competent authority to be invalid, unlawful, void, voidable, unenforceable, or contrary to applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable while preserving, as far as legally possible, its original commercial and legal intent.

The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision.

No failure, delay, omission, partial exercise, or course of conduct by OneLink in exercising any right, power, remedy, claim, entitlement, or discretion under these Terms, applicable law, or any related transaction document shall operate as a waiver of that right, power, remedy, claim, entitlement, or discretion.

Any waiver by OneLink must be made expressly in writing and issued by an authorized representative of OneLink.

These Terms, together with the Privacy Policy, Website notices, disclaimers, and any additional terms expressly incorporated by reference, constitute the entire agreement between you and OneLink in relation to your access to and use of the Website, your reliance on Website content, and your interaction with OneLink through the Website or other electronic communication channels.

For actual real estate transactions, these Terms are supplemented and, where applicable, superseded by the relevant transaction documents. In the event of conflict between these Terms and any mandatory DLD, RERA, trustee office, developer, RDC, court, or authority-prescribed document, the mandatory official document shall prevail to the extent of the conflict.

These Terms, the Website, the use of the Website, any non-contractual obligations arising out of or in connection with them, and any dispute, controversy, difference, or claim arising out of or relating to them shall be governed by and construed in accordance with the federal laws of the United Arab Emirates and, to the extent applicable, the laws of the Emirate of Dubai.

Before commencing arbitration, either party may give written notice of a dispute to the other party, setting out reasonable details of the dispute, the relief sought, and the basis of the claim.

The parties shall attempt in good faith to resolve the dispute amicably within fifteen calendar days from the date of receipt of the dispute notice, unless the matter is urgent or involves fraud, payment recovery, intellectual property misuse, data misuse, injunctive relief, regulatory action, time-sensitive authority procedure, or any circumstance where immediate action is reasonably required.

Subject to any mandatory jurisdiction or procedure imposed by applicable law, any dispute, controversy, difference, or claim arising out of or in connection with these Terms, the Website, OneLink's brokerage services, commission entitlement, non-circumvention, payment obligations, liability, indemnity, intellectual property, data use, Website reliance, or any non-contractual obligation connected with them shall be referred to and finally resolved by arbitration under the Arbitration Rules of the Dubai International Arbitration Centre, which rules are deemed incorporated by reference into this clause.

The seat and legal place of arbitration shall be Dubai, United Arab Emirates. The language of the arbitration shall be English. The tribunal shall consist of one arbitrator. The governing law of these Terms shall be the substantive law of the United Arab Emirates and, to the extent applicable, the laws of the Emirate of Dubai.

The award shall be final and binding on the parties and may be enforced before any court of competent jurisdiction. Nothing in this clause shall prevent OneLink from applying to any competent court or authority for urgent interim, conservatory, protective, injunctive, or enforcement measures.